Where is the AREX lost and found?

At the Customer Information Center near Exit 1 of Geomam Station, open 06:30 to 23:00.

Can a lost item be mailed to me?

AREX says items must be collected in person with ID and are not delivered.

Who do I call about a lost item on the airport bus?

Start with the operator of your route: for Airport Limousine the ticket offices at Terminal 1 (+82-32-741-6400) and Terminal 2 (+82-32-741-8918).

Lost Something? Lost and Found for the Airport Bus, AREX and Taxi

Who holds your item depends on what you rode. The AREX centre is the most clearly documented; for buses and taxis you start with the operator or the airport.

AREX

The AREX Lost & Found Center is at the Customer Information Center near Exit 1 of Geomam Station, open 06:30 to 23:00.
Phone 1599-7788 (Korean). For English the operator gives (02) 1330.
You must collect the item in person and bring ID such as a passport. Items are not delivered.
From 26 January 2026 the national LOST112 service is part of the police complaints service.

Airport bus

Airport Limousine has a lost-and-found page that was empty when we looked, and a head office at +82-2-2664-9898. The staffed ticket offices are at +82-32-741-6400 to 6404 (Terminal 1) and +82-32-741-8918 (Terminal 2). Other operators publish their own contacts on their sites.

Taxi

Keep the receipt: it shows the vehicle. For an airport taxi, the airport customer service line is 1577-2600.

Before you call

Note the time, the route number or train, and where you sat.
Have your passport or another ID ready.
Phone numbers can change: check the operator's page below.

Frequently asked questions

Where is the AREX lost and found?: At the Customer Information Center near Exit 1 of Geomam Station, open 06:30 to 23:00.
Can a lost item be mailed to me?: AREX says items must be collected in person with ID and are not delivered.
Who do I call about a lost item on the airport bus?: Start with the operator of your route: for Airport Limousine the ticket offices at Terminal 1 (+82-32-741-6400) and Terminal 2 (+82-32-741-8918).

Sources: AREX: lost and found · Airport Limousine: lost and found · Incheon Airport: taxi information (customer service). Checked 2026-11-09. Fares, times and rules change: confirm with the operator before you travel.